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Questions & Answers – Entry

Once your Entry with payment has been received and processed by the Games each entrant on the form is posted an Entry Confirmation.

I have received my Entry Confirmation. What do I do now?
Read all the information and check that the details on your Confirmation are correct.

Before competing, this Entry Confirmation must be validated by bringing it, in person, to a Games Registration SuperCentre located below.

Registration SuperCentre Locations

  • Parramatta Swimming Centre
    O'Connell St, Parramatta
    • March 9– 11:00am to 6:00pm

  • King George V Recreation Centre
    Cumberland St, The Rocks
    • March 12– 11:00am to 7:00pm
    • March 13– 11:00am to 7:00pm

  • Sydney Olympic Park Sports Centre, Sydney Olympic Park
    • March 14– Midday to 9:00pm
    • March 15– 7:00am to 7:00pm
    • March 16– 6:30am to 7:00pm
    • March 17– 6:00am to 1:00pm
    • March 18– 6:30am to 10:00am

I have sent an Entry but not received a Entry Confirmation.
What do I do?

Allow ten days for your Confirmation to get to you. All entrants will be posted onto the Organisation Team List page on this site. Go there to see if you have been entered. If your name is not listed contact Australian Diabetes Council on 1300 727 194.

If you did not receive, have lost, or require replacement of your Entry Confirmation.
The Games has a duplicate at the New Cards Desk at the Registration
SuperCentres. All you need to do is bring a photo (headshot - to go on the ID) and some photo ID to prove who you are.

I want to make a change to my Entry. How do I do this?
Before March 2...
Changes (replacements, additions, withdrawals) may be made by submitting the appropriate form to the Games office. These forms can be downloaded from the Organising a Team page. Read the form for fees and deadlines.

After March 2...
The Games Office does not accept changes via fax, email or post. The appropriate Games form must be taken to a Registration SuperCentre (during the Games period) where the change may be made at the Computer Changes Desk. Fees apply please read the form for details.

Please keep in mind that replacements can not be made after a SPORT has started.

May I use a photocopy for my Games ID photo?
Yes, as long as you are recognizable


Questions & Answers – Sport

When and how do I find out my competition times?
Draws and start times cannot be determined until all the entries are in and processed. Unofficial Draws & Start Times can be downloaded from this site a week before the Games. Official Draws are only available from a Games Registration SuperCentre.

All entrants must be at their sport at least 30-45mins before their start time!!

What if I go to my Sport without first going to a Registration SuperCentre?
You will not be allowed to compete without showing a validated Games ID Card, which is issued at the Registration SuperCentres.

What if it is bad weather?
You should be at your sport venue at your start time regardless of the weather conditions.
If weather affects competition schedules, information may be available by calling the Games Info Line on 9440 4847
See Weather Policy below.

Where is my Sport being played?
Venue addresses are on the Sport Events•Venues•Fees page or download the Games Venue Location Map below.
We also have sport specific maps for selected sports.

What else would I need to take to my sport?
Sport rule - The Games requires all entrants to bring personal photo ID in addition to your Games ID to your sport. If you are unable to prove your identity you may be disqualified
.

 


Other Helpful Information

  • Transport to the Games - Contact 131500 or go to www.131500.com.au then go to trip planning for information on accessing Games Venues by public transport.

  • Grades in Competition ­ Games competition is not graded. Each pool may contain teams or individual from all Levels of Play as indicated on the entry form.

  • Golf Handicaps ­ If you have entered the Registered Golf Competition and your golf handicap has changed since your entry was submitted, bring verification of your new handicap to Venue Check-in and advise the coordinator before competition starts. Top 8 placegetters will have their handicap checked.

  • Games Info Line – Sport, seeding and weather information is available, during the 4 days of competition by calling the Games Info Line on 9440 4847.
  • Weather Policy ­ In the event of wet weather the Games will make its best effort to provide as close to full and fair competition as possible. This may mean adjustment of schedules, length of matches or cancellation. Funds are spent in advance on the cost of organising the Games, therefore there are no refunds.
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